• Resolved mraychev

    (@mraychev)


    I got a website from a friend and when I opened the yoast seo menu I saw this error. I cannot clic on anything in the “settings” menu and it says contact support or refresh. By refreshing nothing happenes.

    Does anybody know something about it?

    Here is a screenshot of the error: https://ibb.co/YT3vwHr

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  • monbauza

    (@monbauza)

    Hi @mraychev,

    Thanks for creating a new topic.

    We’re sorry to hear you were experiencing problems with Yoast SEO. I see the topic is now marked as resolved. Were you able to fix the error? If you were, it’d be really helpful if you could elaborate on how you resolved it. This will allow us to look into the possible causes of the error and try to prevent other users from experiencing a similar issue in the future.

    We’d also like to have additional information about when the problem started:

    • Did the error started to occur after updating the Yoast SEO plugin? If so, which versions of the plugin did you update from/to?
    • Just before the error appeared, did you make any changes to your website (i.e. install a new plugin, update a plugin or theme, etc.)?

    Thanks!

Viewing 1 replies (of 1 total)
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