{ “error_message”: “This IP, site or mobile application is not authorized to

  • Resolved kennypurnomo

    (@kennypurnomo)


    1 year, 3 months ago

    { “error_message”: “This IP, site or mobile application is not authorized to use this API key. Request received from IP address 2001:df7:xxxxx:8::xxx, with empty referer”, “html_attributions”: [], “status”: “REQUEST_DENIED”

    It is totally different from “In order to retrieve Google My Business data, you’ll need your own?API Key, with API:?Places API?and restrict to IP:?103.xxx.xx.xxx”

    I tried restricting either API and no luck!
    please help

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @kennypurnomo It looks like the IP address may not be the actual problem here.

    Please try one of the following:

    1. In the Advanced tab, clear the cache as it may not have retried using the correct IP;
    2. Try enabling the Sanitisation of emoticons because in some instances, the new data isn’t saved successfully;
    3. Check the billing details are up to date (less likely).
    Thread Starter kennypurnomo

    (@kennypurnomo)

    How to do sanitazion?

    Plugin Author Design Extreme

    (@designextreme)

    In the Setup tab, select: Clean Retrieved Data: Additional sanitization of retrieved data — emoticons are removed from text.

    Clearing the cache will usually do the trick – as it will force a retry using the Places API.

    Thread Starter kennypurnomo

    (@kennypurnomo)

    i did that already.. but not working..

    Also i did cleared the cache in the plugin Advanced tab

    Plugin Author Design Extreme

    (@designextreme)

    Please get in touch directly using the support link to Design Extreme or email wordpress dash plugins at designextreme dot com.

    Plugin Author Design Extreme

    (@designextreme)

    @kennypurnomo I have emailed directly with a few options to resolving the issue with your API Key.

    Please do check the following three key points in your Google Cloud setup:

    1. Your IPs are both listed (IPv4 and IPv6);
    2. The selected API is: “Places API”;
    3. The billing details are current and valid.

    In the process of resolving this, I have offered temporary use of an API Key connected with my account. This is working working correctly so the error is caused by the existing API Key connected to your account.

    Please keep in touch by email if you experience this again.

Viewing 6 replies - 1 through 6 (of 6 total)
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