• Resolved jbrown2500

    (@jbrown2500)


    Hi. All of a sudden I’m having issues with a mailer plugin and a merchant plugin.

    I think it has something to do with my error log. I have since upgraded my site and changed to PHP 7.4. But before that, a couple days ago my error_log showed a bunch of issues and then stopped reporting errors. So I am not sure whats going on but I think the problems that I’m having has to do with the errors. See link below to check my errors. I am at a loss.

    https://drive.google.com/file/d/1fp1ABlAMrur2Ta2rBCCzKvTTr4Yzh0wB/view?usp=sharing

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I see a few errors related to your hosting environment. Your PHP extensions not loading. Seems your PHP extensions are missing from your Php Version or not loaded properly….

    You may also need to increase your Memory Limit as its causing a Fatal error.

    Let me know how it goes.

    Regards,

    Thread Starter jbrown2500

    (@jbrown2500)

    Hi. I have increased the memory limit. But as far as the php extensions. Could you give me some direction on where to start? Just for clarification, I am not receiving any more errors in the error_log. But I still have the issue with a couple of the plugins not working correctly. I also updated to php 7.4 since I got these errors.

    Thanks for the reply

    So if I get you correctly, the errors have disappeared since updating to Php 7.4? Then it’s fine. The extension errors are related to Php7.3.

    Ok, so a few checks:
    – Ensure all Plugins/WordPress are up to date
    – Clear your cache from the Cache Plugin (if you have any)

    What’s the name of the Mailer Plugin and Merchant Plugin? Can you get support/info from the authors to see if the issue is from them? Any updates from them? Anyone with similar experience on their channels?

    I’m guessing you’re using WordPress 5.8?

    Regards

    Thread Starter jbrown2500

    (@jbrown2500)

    Actually, the errors stopped even when on php 7.3. cache is cleared. plugins updated.

    The mailer plugin is WP Mail SMTP, and this is the error I get when sending a test….
    cURL error 2: easy handle already used in multi handle (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)
    I’ve tried different mailer plugins, still same issue.

    And the merchant plugin is givewp, I have a ticket out to givewp. I will put a ticket out to WP Mail SMTP.

    I just don’t think this is their issue, I think it is mine.

    Thread Starter jbrown2500

    (@jbrown2500)

    All fixed. has to do with curl issues. thanks for walking me through it

    Thanks. My pleasure.

    I’m glad its solved.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘error_log’ is closed to new replies.