Error:400 Bad Request, Account name never loads on the dashboard

  • Resolved gnswpsam

    (@gnswpsam)


    3 months, 3 weeks ago

    Hi There,
    My site displayed Error:400:Bad Request and the account name never loads on the dashboard. I read other topics about the problem so here is the info about the account, plugin and WordPress version;
    Account Info: Personal account, Token expiration date is: 26-01-2025 (So the token expiration is not the cause.)
    Social Feed Gallery Plugin Version: v4.5.9
    WordPress Version: 6.7.1

    These are the commonly requested info about this problem, additionally the ‘username’ on the account section in dashboard is stuck at Loading..

    It seems like the versions, token and the account info is fine, would appreciate if I can get help about this.
    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @gnswpsam

    Hi mate,

    Thank you for providing the details about the issue. Could you please share the URL where the error occurs?

    Best regards, Quadlayers Support Team.

    I am experiencing this issue as well on my site. Is there a fix?

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @cfatiuk Hi mate, we would like to inform you that we have noticed that the reported errors are occurring with personal accounts. We have escalated the case to the development team for investigation and will soon send updates.

    Best regards, Quadlayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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