ERROR: You must enter the mobile number.

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  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey @rifatspir ,

    Hmm, that is definitely not the default WordPress behavior. ???

    Can you please clarify the following:

    • Are you creating a “customer” role? Or does this happen for all user roles selected?
    • Are you perhaps using any User role or Membership type plugins that may be causing this behavior?
    • Are you seeing a field for entering a mobile number on the “Add new user” screen? This field isn’t default to WordPress so I’m curious if that field is even showing up there.

    I’d also like to take a closer look at your sites System Status Report. Hopefully it will provide some hints as to what may be causing this behavior. Can you please navigate to WooCommerce?→?Status. Select?Get system report?and then?Copy for Support.

    Once you’ve got this, please share the results with us here!

    Cheers

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