Error with update

  • Resolved espressivo

    (@espressivo)


    2 years, 9 months ago

    Upon update I get a critical error when the plugin is activated. The error I get is 

    Errors here too:
2022-06-29T13:10:52+00:00 CRITICAL Uncaught Exception: The “Live Secret Key” should start with “sk_live” or “rk_live”, enter the correct key. in /home/mrsstouffersmusi/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-gateway-stripe.php:1003
Stack trace:

We can’t login if this plugin is activated.

    So I can’t go in and check the keys *though note this worked fine before for several months

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @espressivo!

    Thanks for reaching out!

    Upon update I get a critical error when the plugin is activated. The error I get is

    There seems to be a related GitHub entry here with similar errors. To give us more insight and verify if they are related, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We will be waiting for your response!

    Thread Starter espressivo

    (@espressivo)

    Looks like it was fixed in an update? Thanks!

    Hello @espressivo

    You are most welcome and we’re glad that worked! ??

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @espressivo!

    As there have not been any recent updates on this thread, I am going to mark it as resolved now – we’ll be here if and/or when you are ready to continue.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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