• Hi everyone,

    I need someone’s help, please. We have fundraising going on and our donation form is not working properly.

    This is the HTML code that I am inserting in WordPress (through Elementor);

    <script type="text/javascript" src="https://secure.fundraisingbox.com/app/paymentJS?hash=f03alyqtelwhekw5"></script><noscript>Please enable JavaScript</noscript><a target="_blank" href="https://www.fundraisingbox.com" rel="noopener"><img border="0" src="https://secure.fundraisingbox.com/images/FundraisingBox-Logo-Widget.png" alt="FundraisingBox Logo" /></a>

    For some reason, after I add it in Elementor, it gives me a little cross with the following error; Unexpected characters in the frameset phase. Characters ignored. Unexpected end tag (noscript). Ignored.

    Some users are able to donate through their mobile – not 100% of the time though. Desktop users can barely see the form. When it isn’t working, the user gets an error message that the logo wasn’t properly embedded

    On this third-party’s FAQs we tried everything they suggested, like, checking if lazy-load is on – it isn’t.
    We also downloaded a plugin called WP code and activated the snippet to disable embedding.

    • This topic was modified 1 year, 11 months ago by polizzic20.
    • This topic was modified 1 year, 11 months ago by polizzic20.

    The page I need help with: [log in to see the link]

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