Error with the Woodmart theme

  • Resolved woodypad

    (@woodypad)


    4 months, 1 week ago

    Hello,
    thanks for your great plugin!

    I am writing to you because I am having a problem with my forms, it seems there is an incompatibility with the Woodmart theme.

    The conditional group is correctly hidden, but when the conditions are met the hidden fields are not shown.

    I used Health Check & Troubleshooting, and disabling all the plugins, the problem continues to occur.
    Changing the theme with Storfront the fields are shown.
    Reactivating the Woodmart theme with all the plugins disabled the problem persists.

    Best

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    Do you have a link where I can see the problem?

    Thread Starter woodypad

    (@woodypad)

    Hello @jules-colle,
    yes where can I send it to you?

    Plugin Author Jules Colle

    (@jules-colle)

    Here ??

    It’s not allowed by the WP guidelines to take support for the free plugin outside of this forum. If you want to share private information, you could get the pro plugin and I can offer you support for that.

    Thread Starter woodypad

    (@woodypad)

    Hello,
    I understand what you mean, but I only use it to show a field. I have limited use.
    Ok thanks

    Plugin Author Jules Colle

    (@jules-colle)

    Alright, I’ll mark this as resolved because we are unable to dig deeper into the issue here.

Viewing 5 replies - 1 through 5 (of 5 total)
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