• Resolved windslegend

    (@windslegend)


    Hello

    When clients try to pay for course packages through Paypal, the gateway tries to charge a totally different amount than what is shown at checkout.

    Simultaneously we have stripe as another payment option and this does not present any problem.

    What can happen?

    Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @windslegend

    We would need to reproduce the issue on your checkout page, but it appears that PayPal Payments is currently disabled. Could you also clarify the discrepancy you mentioned? What costs are not being accounted for with PayPal Payments?

    It will be helpful if you could share your current System Status Report. You can get it by navigating to the?WooCommerce / Status?section of your site. Once there, click on the?Get system report?button and then copy it by clicking on the?Copy for support?button.

    Please provide those log entries on our PrivateBin. After uploading, paste here the link, so we can review them in detail.
    I am looking forward to your feedback.

    Kind regards,
    Krystian

    Thread Starter windslegend

    (@windslegend)

    Hello

    Now the paypal payment it is enabled, you could test it.

    Select this item: https://709mediaroom.com/cursos/formacion-video-digital-avanzado/

    The checkout price is: 406,56€
    But Paypal try to charge: 718,74€

    Here are the log entries:

    https://privatebin.syde.com/?107b77157f3c07b1#CQXVoujGSPfutdfrCnnW4tyANPeyG4a6GxxMkj2gNYDk

    I will wait for response to turn off again the plugin.

    Regards

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @windslegend

    I reduced the problem, so I’m letting you know if you want to disable the plugin until it’s resolved.

    If I’m not wrong, you are using WPC Product Bundles for WooCommerce by WPClever – 8.0.3 for bundle products, but it seems like it’s not compatible with the current PayPal Payments version. The only recommendation that I have right now would be to contact the developer of this plugin and potentially address compatibility with our plugin, as we are the official WooCommerce integration.

    I doubt there is a chance that we could implement to make it work with this plugin, but so far, I didn’t test it on my end. I will update my message after testing

    Kind regards,
    Krystian

    Thread Starter windslegend

    (@windslegend)

    Hello

    Ok, I deactivated the plugin.

    I will try to contact the WPC Product Bundles plugin developers.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error with the bundles price’ is closed to new replies.