Error with template Agora-fullScreen

  • Resolved alex2k20

    (@alex2k20)


    4 years ago

    Hello everyone,

    It doesn’t work for me when I try to configure the page with the Agora.io FullScreen template

    An error appears in the console

    Cannot read property 'setupRTM' of undefined

    It works for me perfectly with the shortcode in the normal template, but I need it to work in FullScreen

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor hermesf

    (@hermesf)

    Hi @alex2k20,

    Thanks for your interest in the Agora Video for WordPress plugin. Please make sure you are using v2.0.2 of the plugin, this issue should be resolved in that version.

    If you are using v2.0.2 and still experiencing this issue, send an email to [email protected] with the name of the theme framework you are using (elementor, visual composer, builder, etc) as this is generally the cause.

    Cheers!

    • This reply was modified 4 years ago by hermesf.
    geotraveler

    (@geotraveler)

    Having the same issue. Theme frameworks are Redux and WPBakery, thanks

    Thread Starter alex2k20

    (@alex2k20)

    I fixed that, I call the script (agora-rtm.js? Ver = 2.0.2) in the agora-fullscreen-communication.php template in the footer part.

    Only add

    <script type="text/javascript" src="DOMAIN.COM/wp-content/plugins/wp-agora-io/public/js/agora-rtm.js?ver=2.0.2" id="AgoraRTM-setup-js"></script>

    the template agora-fullscreen-communication.php is found in wp-content/plugins/wp-agora-io/public/views

    geotraveler

    (@geotraveler)

    Thanks @alex2k20! Agora would probably need to add that in the next version so your edits don’t get overwritten on an update.

    Plugin Contributor hermesf

    (@hermesf)

    @geotraveler @alex2k20,

    The team has moved the call to enqueue the RTM script. Please take a look at v2.0.3

    geotraveler

    (@geotraveler)

    Perfect, thanks! Will download and update.

Viewing 6 replies - 1 through 6 (of 6 total)
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