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Resolved goala2016
(@goala2016)

1 month, 3 weeks ago

Hi, I don’t know why the plugin is not compatible with Slider Revolution, it has happened to me on two different websites. When the cookies plugin is active the slider is not displayed, and you access the backoffice and try to preview the slider and a warning comes out that there is incompatible plugin or themes. As soon as the Complianz plugin is deactivated, everything works correctly, can you check it?

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support leonardoiub
(@leonardotamion)

1 month, 2 weeks ago

Hello,

thanks for your message.

Please open our plugin section “Integrations” -> “Plugins” and disable from there “Slider Revolution”, then delete the website cache, this way the issue should be solved.

Thread Starter goala2016
(@goala2016)

1 month, 2 weeks ago

Hello, where you tell me the slider revolution plugin does not appear. Is there any option to manually add to appear that plugin to exclude it?
Plugin Support leonardoiub
(@leonardotamion)

1 month, 2 weeks ago
Could you please send me a screenshot of the section “Integrations” -> “Plugins”? Then if you’re using a cache plugin please follow this guide.
Thread Starter goala2016
(@goala2016)

1 month, 2 weeks ago

I am not using any cache plugin, attached screenshot.

https://carlabianchitattoos.com/wp-content/uploads/2024/10/Captura-de-Pantalla-2024-10-07-a-las-12.53.38.png

Plugin Support leonardoiub
(@leonardotamion)

1 month, 2 weeks ago

Please disable Elementor and then check your website, if it won’t solve the issue disable also Forminator.

Thread Starter goala2016
(@goala2016)

1 month, 2 weeks ago

I have disabled Elementor, Elementor Pro, Essential Add Ons by Elementor, and Forminator, and still no Slider Revolution.

https://carlabianchitattoos.com/wp-content/uploads/2024/10/Captura-de-Pantalla-2024-10-07-a-las-13.08.24.png

Plugin Support leonardoiub
(@leonardotamion)

1 month, 2 weeks ago

After having disabled everything you’re still experiencing the issue? Could you please install WP Fastest Cache as cache plugin and delete the website cache?

Thread Starter goala2016
(@goala2016)

1 month, 2 weeks ago

The problem persists, do you want access to the web?

https://carlabianchitattoos.com/wp-content/uploads/2024/10/Captura-de-Pantalla-2024-10-07-a-las-13.48.34.png

Plugin Support leonardoiub
(@leonardotamion)

1 month, 2 weeks ago

Yes, please open a ticket from our official support center inside our website, this way we’ll be able to investigate better.

Viewing 9 replies - 1 through 9 (of 9 total)

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