Error with registration

  • Resolved matteodb

    (@matteodb)


    3 years, 9 months ago

    Hello i have a problem with registration, even if i try to register with a never used username/email it says to me “User already exists try login”, i already tried to deactivate all my plugins but it seems like the problem doesn’t depends by some plugin.

    May someone help me? Thanks so much

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    That’s strange. I’ve tested this on my testing site, which only uses the latest versions of the WooCommerce plugin and Storefront theme, and couldn’t reproduce the issue.

    Could you please try changing your theme to Storefront to see if your theme is causing the issue?

    Cheers.

    Thread Starter matteodb

    (@matteodb)

    I tried, still have the sake problem, i got this problem after i uninstalled “registration magic” plugin, if it can help

    • This reply was modified 3 years, 9 months ago by matteodb.
    Thread Starter matteodb

    (@matteodb)

    Ok it seems like it is working fine now, there was something remaining about rm plugin !

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We are happy to help ??

    Great! If you have any further questions, you can start a new thread.

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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