Error with Product Add to Card on mobile and tablet

  • Resolved mahwebsites

    (@mahwebsites)


    2 years, 4 months ago

    Hi, I’m having an issue with the Product Add to Cart Elementor element. The quantity selector appears twice but only on mobile and tablet and it doesn’t work.

    On desktop it shows and works fine.

    Thanks

    • This topic was modified 2 years, 4 months ago by mahwebsites.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    Hi mahwebsites,

    I’ve checked and it’s quite strange, we will need some information from you:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support url from www.remarpro.com

    Kind regards,
    George

    Thread Starter mahwebsites

    (@mahwebsites)

    Hi, I’ve emailed you with the info you requested. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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