Error with new registered users

  • Resolved berndgoelden

    (@berndgoelden)


    2 years ago

    Hi there. If got a problem. If a newly registered user tries to log in, the following error message appears:
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 143659008 bytes) in /homepages/**/d77*******/htdocs/*******/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/wp-security-user-login.php on line

    This happens since a few days and I don’t know why. Can someone tell me what is happening here and how to solve the problem?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @berndgoelden

    It seems some memory resources required not available.

    Can you please provide full error message with line number? Also here it says for newly registered users. means old users do not have any issue?

    Regards

    Thread Starter berndgoelden

    (@berndgoelden)

    I’ve played around a bit and the problem occurs when a user has been new registered but hasn’t clicked the email confirmation link yet. If he tries to log in earlier, this error message appears:

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 139464704 bytes) in /homepages/**/*******/htdocs/*****/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/wp-security-user-login.php on line 332

    Thanks for support!

    Thread Starter berndgoelden

    (@berndgoelden)

    @hjogiupdraftplus

    Addendum: If the new user has confirmed the e-mail confirmation link, everything runs correctly. There is no problem with old users. Thx

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @berndgoelden

    wp-security-user-login.php on line 332 debug_backtrace is being called. So it seems memory issue at your side.

    To remove this error can you please disable php backtrace in email?
    Go to WP Security > USer Login > Login lockout tab > Enable PHP backtrace in email: Uncheck it and save.

    Inactive user tries login which is considered invalid login attempt that is why problem seems there.

    Regards

    Thread Starter berndgoelden

    (@berndgoelden)

    @hjogiupdraftplus

    In fact, that was the mistake. I wouldn’t have figured that out on my own.
    Thanks a lot for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
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