• Resolved dabeecher

    (@dabeecher)


    Hi Team,

    I updated to the latest version and now once I’ve pushed to the website I am getting the below error on 2 website…. any help would be appreciated

    292288 [NOTICE] [15758] [T0] [176.132.80.163:57436:HTTP2-109#APVH_harrisonsdirect.co.uk:443] [STDERR] PHP Fatal error: Uncaught Error: Class "WPO\IPS\Compatibility\ThirdPartyPlugins" not found in /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php:151\nStack trace:\n#0 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php(183): WPO_WCPDF->includes()\n#1 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-includes/class-wp-hook.php(324): WPO_WCPDF->load_classes()\n#2 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#3 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#4 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-settings.php(700): do_action()\n#5 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-config.php(101): require_once('...')\n#6 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-load.php(50): require_once('...')\n#7 /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-admin/admin-ajax.php(22): require_once('...')\n#8 {main}\n thrown in /var/www/vhosts/harrisonsdirect.co.uk/httpdocs/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php on line 151\n

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  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @dabeecher,

    It is likely an issue related with a corrupted installation.

    Please try downloading a fresh installation of the latest release here:?woocommerce-pdf-invoices-packing-slips.3.9.0.zip

    Then, follow these steps to install it:

    • Go to Plugins > Add New Plugin
    • Click on the “Upload Plugin” button, choose the file you will download using the link I shared above, and then click on “Install Now”
    • Finally, replace your installed version with the new one.

    Let me know whether it worked or not!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi?@dabeecher,

    Since we haven’t heard back from you in the last two weeks, we’re assuming you solved this issue, so I’ll go ahead and mark this ticket as Resolved.

    Feel free to reply to this topic is you still need help with this, or open a new topic if you have any other questions!

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