Error with Instagram footer widget

  • Hi,

    I just discovered yesterday that the Instagram widget send some error. I have the same error on two different sites using OcenWP. At the place of the instagram feed I have this message “Instagram a renvoyé des données non valides.” Sites are in french. But that’s mean ” Instagram has returned invalid data.”

    Thanks for any help!

    Cheers,

    Jerome

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello,

    Have you regenerated the access token for Instagram? Are you using the Instagram widget or ocean instagram plugin to display it?

    • This reply was modified 5 years, 3 months ago by Amit Singh.
    Thread Starter jerome140

    (@jerome140)

    Hi!

    Thanks for your reply. I use the Instagram Widget in the footer of the site.

    What is the access token?

    The access token is for the premium Instagram plugin to connect the account.
    If you are using the widget, then no need for it. Can you try to add some other username/profile to check it?

    Hello
    am facing the same problem, i guess that there is something wrong with the widget itself. when am using it in local it’s working perfectly and online it’s showing the same message as you.

    I found the way how to make it work
    You have to adda specific # before the name of your instagram
    for exemple your page is called sports, you have to put a # in every posts named Sports-For-Name-Of-Your-Website
    and then you put that hashtag in place of your page name in the oceanwp instagram widget
    i hope that this will work for you.

    Kindly fix this. It is not possible to use #username in place of @username, because #username shows photos from other accounts as well which i do not want to display.

    I was having the same issue with the Instagram error message. I received the reply below which solved the problem. Instagram no longer allows just anyone to post Insta feeds to their own website. You must register with Instagram to get an access code (link below). Then you need to find a new Insta widget that uses the access code to link to your site (rather than user name or hashtag). I found lots of free options on the Plugins page. After getting registered with Insta and enabling a new widget that utilizes the Instagram access code, the Insta feed is now working properly on my site. Reply from WP support here:

    Hello,

    Instagram is gradually restricting the use of its public API key due to general misuse and privacy policies (totally OceanWP unrelated), which means all users will be affected by this change by 2020. Find more info on the topic here: https://www.instagram.com/developer/

    You can create a new IG feed in Elementor using our Instagram Elementor widget which uses tokens (Theme Panel – My Library), and insert it on your website using Ocean Hooks or shortcodes via Text widgets.

    Generate your access token using the following link: https://oceanwp.org/instagram/

    Make sure that Disable implicit OAuth is unchecked in your API client settings.
    Add the following URL https://oceanwp.org/instagram/ as a redirect uri in your API client settings.

    You can find detailed instructions on how to get the Instagram access token here: https://docs.oceanwp.org/article/487-how-to-get-instagram-access-token

    • This reply was modified 5 years, 2 months ago by hparts.
Viewing 7 replies - 1 through 7 (of 7 total)
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