error with instagram add-on

  • Resolved mjehanno

    (@mjehanno)


    6 months, 1 week ago

    Hello,

    I am a beginner with WordPress. I’m trying to integrate the plugin’s instagram widget. The connection with Instagram is ok, the posts are displayed in the Elementor editor, but not on the published page. Does anyone have an idea of ??the problem?

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  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi to resolve your issue:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

    Also, navigate to Tools > Export?– choose All Content click on Download?Export?File, and then send this file to our email –?[email protected]?as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,Nick

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