Error with Gravity Forms

  • Resolved mikepetersonwi

    (@mikepetersonwi)


    8 months ago

    I’m running Gravity Forms within Popup Builder window on dozens of sites without issue. However, the latest site we setup is having trouble.

    To isolate the issue I’ve setup the form on a test page and everything works fine. But when I include the form in a Popup Builder window, there are problems.

    When in a Popup window:

    Confirmation page isn’t presented
    Popup window doesn’t close
    {admin} is not notified (but those spelled out are notified)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @mikepetersonwi

    Thank you for reaching out, and we apologize for the delayed response. We are aware of this issue and it will be resolved in the next release. We appreciate your patience and understanding. Thank you!

    Regards

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @mikepetersonwi

    We’ve recently released a fixed version (4.3.4). Please update Popup Builder to the latest version and check if the issue persists.Should you have any questions, you can visit our support page, where you’ll find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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