• kappat745

    (@kappat745)


    Hello,

    i am having a problem on my site using your quote plugin and WP fastest cache, basically on some products the button add to quote doesn’t work, i realized that the issues goes away if i clear the cache but after couple days it shows up again… I don’t know why it only happens on some products and not all but it’s clearly related to the cache, if i am logged in as admin (cache is excluded for logged in users) the issue is not there.

    I use the free version of WP fastest cache, i also tried disabling “combine js” feature but it still happens.
    Is there any script i should exclude from caching that can help with this issue?

    thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kappat745

    (@kappat745)

    This is what appears in chrome console, it seems a minified js in the directory cache/wpfc-minified even tho in the free version of WP fastest cache the option to minify js is not available. I had to clear the cache to make the website work again so you might not be able to reproduce the issue at the moment

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @kappat745

    i suggest you to make sure that the WP Fastest Cache does not handle the minification or the merging of the JS files of the plugin.

    If the plugin does not allow you this, it’s better to switch to another cache plugin

    Thread Starter kappat745

    (@kappat745)

    Hello,

    after clearing the cache the js files doesn’t seem merged anymore, the issue still persists tho.. for now i setup a cronjob to clear cache every day otherwise the problem just appears on more and more products.. do you have any suggestion on what scripts to exclude? I deactivated the cronjob now, tomorrow probably the issue will come up again and maybe you can have a look yourself

    thanks

    Thread Starter kappat745

    (@kappat745)

    Hello,

    i didn’t clear the cache yesterday and the problem came back again as expected, could you have a look at this now maybe from the console error you can understand the issue? thanks

    https://shop.tecnicaindustriale.net/en/products/grundfos-96003721-manual-diaphragm-pump/

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @kappat745

    looking at the screenshot provided earlier, I see a 403 error on the AJAX call. Maybe there’s some server protection on the AJAX calls that is preventing the plugin from working?

    Thread Starter kappat745

    (@kappat745)

    Hello,

    the server has the ModSecurity application on it but i also tried with it disabled and the error still happens after a day when the cache is enabled (the logs also don’t show anything beeing blocked). This just happens when something is cached and the weird thing is that it doesn’t happen for all products at the same time, it like builds up and if i don’t clear the cache for a few days it starts happening on more and more products. Is there any particular script of the plugin i can exclude from the cache to see if i can solve it?

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.