ERROR: White screen of death when saving a draft of a post

  • Resolved orangeaxis

    (@orangeaxis)


    6 years, 8 months ago

    I found a reproducible issue on one of my sites:

    – Ensure that Amazon Polly plugin (2.0.5) is enabled
    – Create a new post, enter a title and add some text in the visual editor (I used, ‘test’ and ‘blahblah’)
    – Click the “Save Draft” button
    – Browser redirects to …/wp-admin/post.php and displays blank screen (although, the draft is actually saved)

    I experimented with different themes, clearing cache (both locally and on the server) and disabling and re-enabling all plugins. I found that the only way to ‘fix’ this issue was to disable the Polly plugin. When the Polly plugin is disabled, saving a draft works as expected in the WordPress visual editor.

    I was able to reproduce the issue in both Chrome and Firefox.

    * I think the issue may be related to this particular site’s environment config. This site is on GoDaddy managed WordPress hosting. I could not reproduce the issue on another site I manage that uses Polly but is on WPEngine.

    Hope this helps. Thx!

    Joe
    @orangeaxis

    • This topic was modified 6 years, 8 months ago by orangeaxis.
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