Error while updating – re-install manually?

  • Resolved vonJanne

    (@vonjanne)


    5 years, 1 month ago

    Hi!

    On Jan 10th I wanted to update UpdraftPlus and got an error. At the same time I got an automated email from wordpress (version 5.3.2 by the way) saying that WordPress had “caught” this error caused by UpdraftPlus.
    This was the error message in the email:
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 39 der Datei /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php verursacht. Fehlermeldung: Uncaught Error: Class ‘UpdraftPlus_Manipulation_Functions’ not found in /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php:39
    Stack trace:
    #0 /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php(46): UpdraftPlus_Admin->get_templates_dir()
    #1 /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php(469): UpdraftPlus_Admin->register_template_directories()
    #2 /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php(30): UpdraftPlus_Admin->admin_init()
    #3 /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/admin.php(8): UpdraftPlus_Admin->__construct()
    #4 /home/.sites/967/site1617799/web/wp-content/plugins/updraftplus/class-updraftplus.php(427): include_once(‘/home/.sites/96…’)
    #5 /home/.sites/967/site1617799/web/wp-includes/class-wp-hook.php(288): UpdraftPlus->admin_menu(”)
    #6 /home/.sites/967/site1617799/web/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #7 /home/.sites/967/site1617799/web/wp-in####

    I didn’t have time to take care of it then, so I deactivated the plugin, and the site worked well.

    Now I tried to update it again, but I get the error message saying that the plugin file doesn’t exist. Then I tried to delete it, same error message. It’s still in the plugin list, still deactivated, and I can’t do anything with it. So I’m thinking I could just delete the plugin from the server via FTP and then install the latest version from scratch (either via repository or manually, I don’t mind). But I’m not sure which files I have to remove from the server. Can you help? I see two folders:
    /wp-content/updraft
    /wp-content/plugins/updraftplus
    Should I delete both? Are there any other files or folders that need to go?

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please delete the files found in “/wp-content/plugins/updraftplus” and then re-install the plugin again. That should work now.

    Thanks,
    Bryle

Viewing 1 replies (of 1 total)
  • The topic ‘Error while updating – re-install manually?’ is closed to new replies.