Error while re-authenticating on testing website

  • Resolved muzicutza81

    (@muzicutza81)


    6 years, 9 months ago

    Good morning. We updated the MonsterInsights for Google Analytics plugin on our testing website (hosted on BlueHost) last Friday and noticed that traffic was no longer being captured. We attempted to re-authenticate however, we get the following error message:

    “The following error occurred during authentication:
    MonsterInsights does not support localhost installs for technical reasons at this time. Please test MonsterInsights on staging or online development/testing servers. Exit point: 13”.

    Your assistance with this issue would be very much appreciated!

    Thank you,

    Alina

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    I’d recommend getting in touch with us at monsterinsights.com/lite-support/ so we can best assist on this

    -Chris

    Thread Starter muzicutza81

    (@muzicutza81)

    Okay, thank you. Just sent a note from monsterinsights.com/lite-support/.

    Alina

Viewing 2 replies - 1 through 2 (of 2 total)
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