Error while migration to Digital ocean using SFTP

  • Resolved muthukrisbala

    (@muthukrisbala)


    4 years ago

    Team
    I am trying for past 24 hours to migrate my site to digital ocean using SFTP with private key. But I am getting below error. I have verified SFTP credentials by logging into Filezilla. Help will be appreciated.

    Something went wrong. Please contact us or try again later.

    Thanks
    Muthukrishnan Balasundaraganapathy

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Kindly verify the FTP settings with a third-party before hand to aid with debugging:

    https://www.monstaftp.com/demo/

    Plugin Support amanbv

    (@amanbv)

    Hey Muthukrishnan,

    Thank you for reaching out to us.

    We had a look at your details & can see that you were first attempting to migrate to a Beta site but our systems were unable to validate the SFTP credentials were for that particular website.

    We can also see that once you changed the Website URL and tried migrating to a different server, the migration went about flawlessly.

    Let us know in-case you’re facing any other issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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