Error While Adding Images to Variation Gallery

  • Resolved Bryce Jacobson

    (@drivenfaroff)


    2 years, 3 months ago

    I’m getting the following error when trying to add images to a variable product under the Variation Image Gallery. No images are added and the following error is in the console.

    I’ve disabled all plugins except “WooCommerce” and “Product Gallery Slider and Additional Variation Images Gallery for WooCommerce” and also switched to a default theme with no luck.

    Uncaught TypeError: Cannot read properties of undefined (reading 'url')
    at woo-gallery-slider-admin.js?ver=1.1.9:35:144
    at Array.map (<anonymous>)
    at h.Collection.<anonymous> (woo-gallery-slider-admin.js?ver=1.1.9:31:21)
    at p (backbone.min.js?ver=1.4.1:2:3736)
    at f (backbone.min.js?ver=1.4.1:2:3533)
    at a (backbone.min.js?ver=1.4.1:2:692)
    at e.trigger (backbone.min.js?ver=1.4.1:2:3423)
    at h.Collection._onModelEvent (backbone.min.js?ver=1.4.1:2:14010)
    at p (backbone.min.js?ver=1.4.1:2:3794)
    at f (backbone.min.js?ver=1.4.1:2:3543)
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @drivenfaroff,

    Sorry for the inconvenience. We have tried to generate the issue in our local setups to provide a solution to you. Unfortunately, the issue was not visible on any of our websites. This is really tough for us to provide a solution without troubleshooting the issue.

    For further investigation, we would request you to open a support ticket here along with the necessary information so that we can review it deeply to resolve it.

    Your understanding and co-operation would be appreciated. Have a nice day!

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @drivenfaroff,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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