Error when uploading media files

  • Resolved imaginemonkey

    (@imaginemonkey)


    1 year, 3 months ago

    When we try and upload a 34MB MP3 file to our media library, we receive this warning (even though 2GB is max upload):

    Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.

    And when we disabled your plugin, the upload works.

    Which setting could be causing this? I have disabled “protect php/file uploads” but this issue still occurs.

Viewing 1 replies (of 1 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @imaginemonkey

    Which AIOS version do you use ? WP security > firewall > basic firewall rules, please cross check what is set as max file upload limit ?

    That is the only setting for file upload limit.

    Regards

Viewing 1 replies (of 1 total)
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