• Resolved ClikIT

    (@bww)


    Hi, whenever I try to update GeneratePress, I get the following error:

    An error occurred while updating GeneratePress: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. generatepress/style.css, generatepress/searchform.php, generatepress/content.php, generatepress/footer.php, generatepress/screenshot.png, generatepress/rtl.css, generatepress/content-single.php, generatepress/sidebar.php, generatepress/search.php, generatepress/sidebar-left.php, generatepress/changelog.txt, generatepress/no-results.php, generatepress/style.unmin.css, generatepress/archive.php, generatepress/content-link.php, generatepress/page.php, generatepress/index.php, generatepress/header.php, generatepress/single.php, generatepress/content-page.php, generatepress/functions.php, generatepress/readme.txt, generatepress/404.php, generatepress/comments.php, generatepress/inc/navigation.php, generatepress/inc/add-ons.php, generatepress/inc/options.php, generatepress/inc/template-tags.php, generatepress/inc/sanitize.php, generatepress/inc/metaboxes.php, generatepress/inc/element-classes.php, generatepress/inc/extras.php, generatepress/inc/woocommerce.php, generatepress/inc/customizer.php, generatepress/inc/controls.php, generatepress/js/dropdown-click.min.js, generatepress/js/move-navigation.min.js, generatepress/js/dropdown-click.js, generatepress/js/navigation-search.min.js, generatepress/js/back-to-top.min.js, generatepress/js/html5shiv.min.js, generatepress/js/html5shiv.js, generatepress/js/move-navigation.js, generatepress/js/navigation.min.js, generatepress/js/dropdown.js, generatepress/js/dropdown.min.js, generatepress/js/navigation.js, generatepress/js/navigation-search.js, generatepress/js/back-to-top.js, generatepress/css/font-awesome-essentials.css, generatepress/css/mobile.min.css, generatepress/css/font-awesome.min.css, generatepress/css/font-awesome.css, generatepress/css/font-awesome-essentials.min.css, generatepress/css/ie.min.css, generatepress/css/ie.css, generatepress/css/mobile.css, generatepress/css/unsemantic-grid.css, generatepress/css/unsemantic-grid.min.css, generatepress/fonts/fontawesome-webfont.ttf, generatepress/fonts/generatepress.woff, generatepress/fonts/fontawesome-webfont.woff, generatepress/fonts/fontawesome-webfont.eot, generatepress/fonts/fontawesome-webfont.svg, generatepress/fonts/generatepress.svg, generatepress/fonts/fontawesome-webfont.woff2, generatepress/fonts/generatepress.eot, generatepress/fonts/FontAwesome.otf, generatepress/fonts/generatepress.ttf, generatepress/inc/add-ons/colors.php, generatepress/inc/add-ons/spacing.php, generatepress/inc/add-ons/typography.php, generatepress/inc/add-ons/controls.php, generatepress/inc/add-ons/disable-elements.php, generatepress/inc/js/fonts-customizer.js, generatepress/inc/js/customcontrol.slider.js, generatepress/inc/js/customizer.js, generatepress/inc/css/style.css, generatepress/inc/css/jquery-ui.structure.css, generatepress/inc/css/editor-style.css, generatepress/inc/css/jquery-ui.theme.css, generatepress/inc/css/customizer.css, generatepress/inc/add-ons/images/backgrounds.png, generatepress/inc/add-ons/images/sections.png, generatepress/inc/add-ons/images/typography.png, generatepress/inc/add-ons/images/disable-items.png, generatepress/inc/add-ons/images/copyright.png, generatepress/inc/add-ons/images/hooks.png, generatepress/inc/add-ons/images/menu-plus.png, generatepress/inc/add-ons/images/blog.png, generatepress/inc/add-ons/images/colors.png, generatepress/inc/add-ons/images/secondarynav.png, generatepress/inc/add-ons/images/importexport.png, generatepress/inc/add-ons/images/spacing.png, generatepress/inc/add-ons/images/page-header.png, generatepress/inc/css/fonts/gp-customizer.svg, generatepress/inc/css/fonts/gp-customizer.eot, generatepress/inc/css/fonts/gp-customizer.ttf, generatepress/inc/css/fonts/gp-customizer.woff

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Tom

    (@edge22)

    Hi there,

    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions

    This error is due to server permissions. Contact your hosting company and ask them to make sure WordPress can upload/remove/change files without any issues.

    Thread Starter ClikIT

    (@bww)

    Thank you! ?? It worked.

    Very impressed with the quick support response, and will be purchasing the Premium version soon.

    Theme Author Tom

    (@edge22)

    Glad I could help!

    Thank you! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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