Error when updatin players

  • Resolved fransjansen

    (@fransjansen)


    6 months, 1 week ago

    When I update my player list as an admin I always get an error message mentioning “testStatus: error.errorThrown:.”, as shown in the screenshot in this link: https://ibb.co/p3zzcBp.
    When I update for the second time I get the dialog window mentioning “Berekening scores en stand” which is correct. I am afraid this goes for the match updates as well. I have already upgraded my hosting package, but this doesn’t solve the issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AntoineH

    (@antoineh)

    This indicates that there is an error in the AJAX call. You can either check your network console in the browser (one of the admin-ajax.php requests should have an error in the response), or your debug.log. I need more information to determine what is causing this.

    I am kinda surprised, though, that a second update succeeds.

    Thread Starter fransjansen

    (@fransjansen)

    Please find more information in the screenshots. My knowledge is a little poor on this, so I hope this information helps to find the issue (and solve it):
    https://ibb.co/wg7MZ0C
    https://ibb.co/VHdYJB4

    Plugin Author AntoineH

    (@antoineh)

    Unfortunately, that doesn’t give the information that I was looking for.

    I wrote a small document with steps on how to get the information. Hope that helps.

    Thread Starter fransjansen

    (@fransjansen)

    Please have a look at https://www.ek2024pool.nl/wp-content/debug.log
    I am afraid a lot is going wrong ??
    I see many references to old domain, most probably because I copied previous websites in the past.

    Plugin Author AntoineH

    (@antoineh)

    I can’t help you with all the other errors and notices ??, but the ones that are related to my plugin are all about a missing default ranking. Seems like you also managed to delete a ranking, or did something wrong when copying the database to the new site. My guess is that the latter is probably what happened.

    My advice would be to start fresh with the plugin. Disable the plugin option to “keep data on uninstall”, then deactivate the plugin and activate it again. This will install all database tables and default data again.

Viewing 5 replies - 1 through 5 (of 5 total)
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