Error when trying to use sandbox toggle

  • Resolved ahadimul

    (@ahadimul)


    3 years, 1 month ago

    Hi there, I was previously using woocommerce’s official plugin. But recently there’s been some issues. I found your plugin and decided to try it. BUT I can’t seem to get the checkout to work with my sandbox credentials.

    It keeps saying this error:

    You do not have permissions to make this API call
    (Transaction Error) something is wrong.

    I’ve tried re-creating my sandbox account a couple of times but it’s still saying the same thing. Am I missing something here? I would like to test it with sandbox credentials first before using live credentials.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wp.insider

    (@wpinsider-1)

    That error usually means that the API keys are incorrect (or doesn’t have the correct permission).

    I have just done a sandbox transaction and it worked fine for me.

    Maybe double check the following section so you are getting the correct API key and use that in the settings:
    https://wp-ecommerce.net/paypal-pro-payment-gateway-for-woocommerce#get-paypal-pro-api

    Same experience here – sandbox testing doesn’t work with the plugin.

    When I try to submit the order, I get the following error:

    THIS TRANSACTION CANNOT BE PROCESSED. THE MERCHANT'S ACCOUNT IS NOT ABLE TO PROCESS TRANSACTIONS.
(TRANSACTION ERROR) SOMETHING IS WRONG.

    But the both your plugin and the Standard PayPal gateway is well configured.
    Testing with the Standard PayPal gateway works fine, it’s only the credit card submission that doesn’t work.

    Also, I tested this issue both with
    – the real PayPal Payments Pro API data
    – the sandbox merchant’s PayPal Payments Pro API data

    The result is the same, the order can’t be submitted.

    The only difference is that, when the real PPPP API data is used, the error message changes to:

    SECURITY HEADER IS NOT VALID
(TRANSACTION ERROR) SOMETHING IS WRONG.
Viewing 2 replies - 1 through 2 (of 2 total)
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