Error when trying to login with 2FA

  • Resolved nikdesignsit

    (@nikdesignsit)


    3 years, 8 months ago

    I keep getting an error when I try to login to my site with Defender’s 2FA (see below)

    https://nimb.ws/wM4dYs

    It doesn’t matter if I use LastPass to fill in username/password or if I copy & paste/type it out, I still get the error.

    This is happening across multiple sites I use Defender with but I usually get in after a couple of tries.

    On this site I can’t get past the 2FA.

    Any help is appreciated!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @nikdesignsit

    Sorry to hear you are having this issue.

    This usually is caused by a plugin conflict, something prevents the Defender from working as expected.

    I remember a similar situation when the website had the WooCommerce Payments plugin installed, could you please let us know if you are using this plugin?

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @nikdesignsit

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error when trying to login with 2FA’ is closed to new replies.