Error when trying to download reviews

  • Resolved pbwpwork

    (@pbwpwork)


    6 years, 2 months ago

    Hi,

    Try to download my reviews and I get this error:

    Retrieving Facebook reviews from your Cuzzies page and saving them to your WordPress database…

    Error: Unable to find the auth token for that Page.

    Have you seen this before?

    I have full admin access to the page. Would I make a different that I have used this app on an another site, using the same login? (I control several Facebook business pages.)

    Thanks,

    Paul

    • This topic was modified 6 years, 2 months ago by pbwpwork.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    I’ve seen it a couple of times, but I’m not exactly sure what’s causing it. Try logging in to Facebook with your browser, then open a new tab and go here

    https://fbapp.ljapps.com/login.php

    Once logged in to the app, un-check and re-check the page and see what happens. When you check the page the app is supposed to grab the auth token from FB.

    Thread Starter pbwpwork

    (@pbwpwork)

    Thanks very much, works a treat ??

Viewing 2 replies - 1 through 2 (of 2 total)
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