Error when trying to add subscriber

  • Resolved reuden

    (@reuden)


    4 years, 5 months ago

    I have an error when the plugin is trying to add user to the mailchimp that i linked. Would appreciate if i could get some help in this matter

    The error log shows:
    ERROR: Custom > Mailchimp API Error: Bad Request. Forgotten Email Not Subscribed. mydr*************@ho*****.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.
    Request:
    POST https://us2.api.mailchimp.com/3.0/lists/9fc80af548/members
    {“status”:”subscribed”,”email_address”:”mydr*************@ho*****.com”,”interests”:{},”merge_fields”:{},”email_type”:”html”,”ip_signup”:”103.252.201.188″,”tags”:[]}
    Response:
    400 Bad Request
    {“type”:”https://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Forgotten Email Not Subscribed”,”status”:400,”detail”:”mydr*************@ho*****.com was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.”,”instance”:”cefbda95-d160-4ec0-a00d-96eb9158f4ac”}

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @reuden,

    Thanks for reaching out to us.

    The error means, that your email address has been blocked by MailChimp.com as it was earlier deleted from your Audience/List.

    This is done by MailChimp.com for security purposes. You should test again with a different email address.

    Thread Starter reuden

    (@reuden)

    Hi @hchouhan

    Thanks for the assistance, i tried it with a different email and it worked. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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