Error when trying to activate subscription

  • Resolved nikclgn

    (@nikclgn)


    2 years, 4 months ago

    Hi everyone,

    I just set up Subscribe to Category. Everything seems to work fine, when I select a category and click on subscribe, I also receive a confirmation email, asking me to click a link to confirm my subscription.
    However, this is where I get this error message: `Confirmation email [email protected] is not in the [update_]approval state

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    Does anyone have any clue why I keep getting this error message?

    Support is much appreciated ??
    Have a great weekend

    Nik

    • This topic was modified 2 years, 4 months ago by nikclgn.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author vandestouwe

    (@vandestouwe)

    Hi Nik,
    Are you still in need for help?

    Thread Starter nikclgn

    (@nikclgn)

    Hi there,
    thanks for your reply!
    Yes, actually I’m still struggling with the problem.
    Have you heard of that issue before?

    Plugin Author vandestouwe

    (@vandestouwe)

    No it is new for me.
    Please create a new subscriber. Then open the subscriber list and tell me what the status is of the subscriber.

    Then also please forward me the contents of the link in the email send to the subscriber

    Regards, Sidney

    • This reply was modified 2 years, 3 months ago by vandestouwe.
    Thread Starter nikclgn

    (@nikclgn)

    Alright, so I subscribed newly to the feed via the form/widget.
    The status of the user is “approval”.
    And the contents of the E-Mail are as follows:

    Folge diesem Link, um dein Abonnement zu aktivieren
    Can I ping you the link somewhere privat? The E-Mail-Adress is in it and I don’t want to “blow that information out” into the internet :).

    Best
    Nik

    Plugin Author vandestouwe

    (@vandestouwe)

    You can use the contact form on https://www.vandestouwe.com

    Thread Starter nikclgn

    (@nikclgn)

    Perfect, thank you. I just did that ??

    Plugin Author vandestouwe

    (@vandestouwe)

    LS,
    After carefull investigation it appears that in your situation / configuration received url’s from the confirmation email is processed twices. This happens only when your cashing configuration is processing the received URL for the first time.
    STC is now marking the system time on receival of the first confirmation. If a second confirmation url is received for a particular subscriber STC will ignore url’s for a period of maximum 3 seconds.

    Version 2.7.1. is now released with this fix.

    • This reply was modified 2 years, 3 months ago by vandestouwe.
    Thread Starter nikclgn

    (@nikclgn)

    Hi Sidney,
    thanks once again for your support!
    Stay safe, best!
    Nik

Viewing 8 replies - 1 through 8 (of 8 total)
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