Error when syncing

  • Holtermann Design

    (@holtermann-design)


    4 years ago

    I’ve linked and activated the plugin to my client’s Captivate Sync account. When attempting to add podcasts, I get the following error message: “You’ve already got this show hooked up via Captivate Sync to another domain.” The message only appears on screen for about one second, then it disappears and I’m back to where I started. Any idea how to fix this? Can this plugin only be used on one site/domain?

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  • Plugin Author captivateaudio

    (@captivateaudio)

    Hey, you can only sync one show up at a time to a domain, if you go to your Captivate dashboard for the show in question and in the Website settings – toggle “Off” on the Captivate Sync option.

    Then hit save.

    That will solve that for you and you can then re-active it on this site.

Viewing 1 replies (of 1 total)
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