Error when submitting form

  • Resolved grindleydynamics

    (@grindleydynamics)


    4 years, 5 months ago

    Hello. We are using Forminator Pro for an application form, and whenever someone submits the form the following message is displayed instead of redirecting to the correct page:

    There has been a critical error on your website.

    Learn more about debugging in WordPress.

    In the browser console inspector it’s giving me this error multiple times when filling in a text field in the form:

    Unable to check <input pattern=’^\-?\d*([\.\,]\d+)?’> because the pattern is not a valid regexp: invalid identity escape in regular expression

    It gives this error when you submit the form:

    [HTTP/2 500 Internal Server Error 7540ms]

    The form is not submitting or sending the email when hitting submit.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @grindleydynamics

    I’m sorry to hear that you are experiencing this issue.

    I made a review in our system and I cannot see such error. Could you export your form, upload to dropbox or google drive and share the link in your next reply, so that we could take a closer look at this?

    Kind Regards,
    Kris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @grindleydynamics ,

    We haven’t heard from you for a while now, so it looks like you have solved this issue.
    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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