Error when Shipping Provider name is in native language

  • Resolved marcus005

    (@marcus005)


    2 years, 4 months ago

    Hi there,

    I use Printful as my drop shipper. Problem is that if they send the tracking info to my WoooCommerce backend the name of the shipping provider is in the native language and the tracking link will not work. If I change it manually to the correct shipping provider name (known by AST) it works fine.

    This is the name of the shipping provider sent from Printful:
    Latvijas Pasts. However, the name should be Latvia Post.

    Is there a solution to translate/convert this automatically?

    • This topic was modified 2 years, 4 months ago by marcus005.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @marcus005,
    Tracking Information automatically added to shipment tracking order meta from Printful?
    Thanks

    Thread Starter marcus005

    (@marcus005)

    Hi, yes the tracking information is automatically added. Problem is that the link is not working because the name of the shipping provider is not correct.

    Plugin Author Zorem

    (@zorem)

    Hi @marcus005,
    We don’t have an integration with Printfull in AST Free.
    You will need to upgrade to AST PRO and map the shipping provider name.
    Thanks

    Thread Starter marcus005

    (@marcus005)

    Hi Zorem,

    Thx for your reply. Will take a look at ATS PRO and it’s benefits.

    gr Marcus

Viewing 4 replies - 1 through 4 (of 4 total)
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