Error when opening menu Tutor Tools

  • Resolved ammo69

    (@ammo69)


    1 year ago

    After some updates I found out, after some time that there is a problem with Tutot LMS (Free) on my local site. (also on the online version).

    When I open the Tools menu from Tutor LMS I got this error:

    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 4355 van het bestand O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Utils.php. Foutmelding: Uncaught Error: Call to undefined function TUTOR\mysql_get_server_info() in O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Utils.php:4355
    Stack trace:
    #0 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.php(390): TUTOR\Utils->get_db_version()
    #1 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.php(438): Tutor\Tools_V2->get_environment_info()
    #2 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.php(127): Tutor\Tools_V2->status(‘home_url’)
    #3 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-content\plugins\tutor\classes\Tools_V2.php(82): Tutor\Tools_V2->get_tools_fields()
    #4 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-includes\class-wp-hook.php(324): Tutor\Tools_V2->load_tools_page(”)
    #5 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-includes\class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #6 O:\XAMPP\htdocs\mijnHBcoach\wordpress\wp-includes\plugin.php(517): WP_Hook->do_action(Array)
    #7 O:\XAMPP\htdocs\

    What can I do to solve this?

    The rest of my site is working okay.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • desarrolloincrementa

    (@desarrolloincrementa)

    I have the same problem after the wordpress update, from what I was reading it seems that this extension was deprecated in PHP 5.5.0 and was removed in PHP 7.0.0, but I really have no idea why it is happening

    Thread Starter ammo69

    (@ammo69)

    Thanks for your reply, @desarrolloincrementa, probably you are right about the WordPress update. I’ve tried disabling all my plugins and that didn’t help. So, what to do to solve this? I haven’t got a clue…

    Thread Starter ammo69

    (@ammo69)

    The issues with the Tools menu in Tutor LMS have been resolved. There appeared to be a bug in WordPress 6.4 and it was resolved with patch 6.4.1.

    Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    Dear @ammo69

    Thanks for confirming.

Viewing 4 replies - 1 through 4 (of 4 total)
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