Error When Loading WP Admin Dashboard

  • Resolved Cory Fair

    (@cory-fair)


    7 years, 1 month ago

    Whenever we login to the wordpress admin dashboard, the widget for the plugin throws the following error. It seems to be something about the pie chart since if the widget is turned off on the dashboard for the plugin, it no longer occurs.

    ErrorException: call_user_func_array() expects parameter 1 to be a valid callback, non-static method WP_Feed_Cache::create() should not be called statically
    File “/public_html/home/wp-includes/SimplePie/Registry.php”, line 215, in handleFatalError
    $result = @call_user_func_array(array($class, ‘create’), $parameters);
    File “[Anonymous function]”, line 0
    Raven_ErrorHandler->handleFatalError

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hello Cory Fair,

    Thank you for contacting us! We are sorry to hear that you have problems with the plugin.

    We have not heard about this error before. My first thought is that there is a compatibility problem with another plugin. Would it be possible for you to share a list with all plugins that you have installed so we can try to reproduce it?

    Also, could you try to disable the other plugins and see if you still have the same issue?

    You can either share that list here or send us a message at [email protected]

    Hope to hear from you soon!

    Thread Starter Cory Fair

    (@cory-fair)

    No luck disabling other plugins, it only occurs when I load the widget on the dashboard. If I disable the widget under the screen options the error doesn’t occur.

    View post on imgur.com

    Plugin Author TinyPNG

    (@tinypng)

    Hi Cory Fair,

    We are unable to reproduce the error. Could you please send us a message at [email protected] and we can take it from there?

    Hope to hear from you soon!

Viewing 3 replies - 1 through 3 (of 3 total)
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