Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @trungnt,

    thank you for providing the import file, so we could test it out.

    I imported it on my test site and it imported just OK. I got the successful import message and I can also see the “Home Page 21” page in the WP Pages section.

    It looks like this issue is specific to your WP Site. Maybe there is a plugin conflict, which breaks the AJAX call that our import process uses.

    Or it might be some other server limitation that causes this issue.

    The first thing I would suggest is disabling all other plugins except the One Click Demo Import and trying the import again. This will check if there is indeed a plugin conflict causing this issue.

    Take care!

    Thread Starter trungnt

    (@trungnt)

    Dear support,
    Do you turn on Elementor or elementor pro plugin? if you turn them on, you can see that error.

    Thanks!

    Plugin Author Gregor Capuder

    (@capuderg)

    Hi @trungnt,

    I don’t have access to Elementor Pro, but I tried it with the free Elementor plugin and it imported just OK.

    Can you maybe disable Elementor Pro and try the import and after the import (if successful), enabled Elementor Pro back?

    Take care!

Viewing 3 replies - 1 through 3 (of 3 total)
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