Error when applying coupon

  • Resolved Ana Aires

    (@aaires)


    3 years, 7 months ago

    Hi there,

    if we have a coupon ( fixed cart discount ) we do get this error when trying to checkout.
    Nets Easy error: {“errors”:{“amount”:[“Amount does not match sum of orderitems”]}}

    From my investigation, the sum of GrossTotalAmount of the items sent does not match the amount sent on the request. The difference is that the items do not reduce the tax amount reduced by the coupon so the numbers don’t add up.

    Can someone help with this?
    Thank you

    • This topic was modified 3 years, 7 months ago by Ana Aires.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Niklas H?gefjord

    (@niklashogefjord)

    Hi Ana,
    What is the “Number of decimals” settings field in WooCommerce General settings set to?

    Thread Starter Ana Aires

    (@aaires)

    Hi @niklashogefjord it’s set to 2.

    but I don’t think it’s related to round.
    Because if we apply a coupon of 100€ e.g on an order with free shipping all is good.
    but if we apply a coupon of 100€ on an order with shipping the coupon value increases to 120 due to taxes and the amount that is missing to consider is the 20.

    Plugin Contributor Niklas H?gefjord

    (@niklashogefjord)

    Hi @aaires,
    Where you able to solve the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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