This issue may be caused by a conflict with other tools or plugins that modify the WordPress admin section. To resolve this, try temporarily disabling any admin customization tools or plugins you may be using. If you have a customized admin interface, switching back to the default settings without modifications can also help identify the source of the problem.
If the issue persists after these steps, please let us know by posting a new message with as much detail as possible about your WordPress setup, including any active plugins or recent changes. We’ll be happy to investigate further and help you get this resolved.