Error WebP Converter

  • Resolved adio93

    (@adio93)


    1 year ago

    Hello, I enable the WebP Converter function, but when I do, I get an error

    A critical error has occurred on the site. Please check your administrator’s inbox for further instructions.

    Learn more about solving problems with WordPress.

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @adio93

    I am sorry about the issue you are experiencing and I am happy to help!
    Can you please share if you have any other image optimization plugin that uses webp conversion besides the W3 Total Cache?
    Also, please check and make sure that some Security plugin is not blocking this.
    Please check your debug.log by enabling wp_debug and checking the log file. This will help identify where the issue is once the extension is enabled.

    Thanks!

    Thread Starter adio93

    (@adio93)

    <font _mstmutation=”1″></font>Hello, I solved the problem by raising the memory limit from 128 to 512

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