ERROR Webhook verification failed

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @customfit

    I suggest disconnecting your PayPal account, then reconnecting using the automatic onboarding process.

    After reconnecting, you should then try resubscribing the webhooks again.

    If the issue persists, we will then be interested in a copy of your WooCommerce system report and your latest PayPal Payments log files.

    The system report can be accessed here:
    WooCommerce > Status > Get system report > Copy for support

    You can copy the log files from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view.

    You can share it privately with us here:
    https://paypal.inpsyde.com/docs/request-support/

    Regards,
    Femi.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, you were able to proceed as advised above.
    If you have any further questions, please feel free to reopen this topic or create a new one.
    Thanks!

    Thread Starter customfit

    (@customfit)

    Sorry for the late reply.

    Yes, I was able to resolve it following your suggestion: disconnecting PayPal and then reconnecting, then resubscribing the webhooks again.

    Thank you for your help!

    • This reply was modified 1 year, 11 months ago by customfit.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘ERROR Webhook verification failed’ is closed to new replies.

Tags