Error Validation User Limit for Coupon USage

  • Resolved nayudistira

    (@nayudistira)


    2 years, 5 months ago

    I already created coupon (TESTNEW) in my website.
    Every user only can use this coupon once.

    I already setup in the coupon setting (usage limit per user = 1)
    When i register a new user, I add to cart, and then i checkout, and create order.
    After i create order :
    There is error like this :
    You have used this coupon testnew in another transaction during this checkout, and coupon usage limit is reached. Please remove the coupon and try again.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @nayudistira,

    Greetings from WebToffee!

    We have tested the scenario by following the procedure you mentioned. But we didn’t encounter the You have used this coupon testnew in another transaction during this checkout, and coupon usage limit is reached. Please remove the coupon and try again error after the first order. The coupon was not auto-applied, and when we tried to apply it manually, the plugin displayed the Coupon usage limit has been reached error as expected.

    If you are still having issues, please share your WooCommerce System status report (WooCommerce -> Status -> Get system status report) and the screenshots of the coupon edit pages (all tabs) through this link to help us get a better understanding.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @nayudistira

    As this thread has been inactive for some time, we’re going to mark it as Resolved. If you have any further questions or require assistance, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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