Error validating access token: Session has expired

  • Resolved digitalille

    (@digitalille)


    3 years, 1 month ago

    Hello,

    I saw today a problem with the plugin on 2 websites which are using the plugin. It’s working well with Google, however with Facebook I can’t see anymore profile picture.

    When I inspect the image and try to access to the url of the image, I have this message :

    ”

    {
   "error": {
      "message": "Error validating access token: Session has expired on Friday, 24-Sep-21 06:14:33 PDT. The current time is Wednesday, 29-Sep-21 02:48:32 PDT.",
      "type": "OAuthException",
      "code": 190,
      "error_subcode": 463,
      "fbtrace_id": "AKj0M7ImXjHdcapq_zBFN4p"
   }
}

    ”

    Any clue ? I’m using the latest version of the plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Trustindex

    (@trustindex)

    Hello @digitalille,

    Facebook needs new access_token when the user has changed its password, changed the permission to the given FB page, etc…

    Try to re-connect the FB source.

    Let me know the results,
    Tom
    Trustindex

Viewing 1 replies (of 1 total)
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