Error using comment form

  • Resolved miarr0wporg

    (@miarr0wporg)


    2 years, 3 months ago

    For the longest time commenting on my blog with jetpack comment form (to allow people to comment with their wordpress accounts) worked just fine. For a couple of days now people seem to get error messages like “please fill out required fields”. Other bloggers seem to have the same problem. I moderate comments manually, but they don’t even show up in “waiting for approval”. I get the same message on other WordPress blogs that use other themes. What’s going on there?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 16 through 21 (of 21 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi all,

    I’m going to open an issue with our developers on this topic so they can look at what has happened here and correct it. We’ll keep you updated.

    Thread Starter miarr0wporg

    (@miarr0wporg)

    @bruceallen Thank you, very much appreciated.

    Happy to help in case a test blog is needed. Hope you find the cause. And since other users with the same issue jumped on this thread in the meantime, I guess there are enough testing volunteers to go around ;).

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @miarr0wporg

    I wanted to let you know that this should be resolved now. The developers have reverted a change that was causing this. Are you able to confirm that things are working OK?

    You should wait for the original poster to confirm before you close this, but I’ve had some comments come through that couldn’t before. Thanks for fixing it, team!

    Thread Starter miarr0wporg

    (@miarr0wporg)

    Thank you, I was able to leave a comment with my WordPress account on Eden’s site without getting an error. Bit early to get people to test on my blog, but I’ll take your word for it that it’s fixed, leaving comments appears to work. I didn’t have the anonymous problem, so I can’t tell if that still happens.

    Maybe one of those who experienced this can give feedback on this and then I’ll mark this as resolved.

    Thread Starter miarr0wporg

    (@miarr0wporg)

    The comment came through with name and gravatar, so the anonymous bug should be resolved as well, everything seems to run smoothly. Thanks to everyone for their input and thanks to @bruceallen for getting that fixed.

Viewing 6 replies - 16 through 21 (of 21 total)
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