• Resolved horizonmidias

    (@lelecontini)


    Hello,

    I’ve installed and setup all the information for my CDN to work, but when I click in CHECK, an error appears as this print shows: https://iili.io/dIpjWu.png

    I believe I’ve done everything the correct way up to here. I registered and then filled up with the API and other info that the plugin requires. What could this be?

    Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author shift8

    (@shift8)

    Hello!

    Thanks for using our service first of all!

    I’m sorry to hear that you are having trouble. The site url has to be exactly what you entered in our dashboard system when you registered and added your site originally. Sometimes if you add a trailing slash “/” in one spot but not the other, it will not recognize the difference.

    If you want, please provide the screenshots without the censored fields to [email protected] and I can look further for you.

    Thanks

    Plugin Author shift8

    (@shift8)

    Hello,

    Just marking this as resolved as we are now communicating directly via email. Tentative root cause in this scenario is the site was added with a trailing slash in our dashboard but in the plugin settings was added without a trailing slash.

Viewing 2 replies - 1 through 2 (of 2 total)
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