Error upon OTP verification

  • Resolved enkoes

    (@enkoes)


    1 year, 9 months ago

    Hi, I just downloaded this plugin and has been testing it using SMS OTP verification. I want to add this feature to my Ultimate Member registration form. Upon testing, user did receive an OTP but when come to verification, it prompted:

    “<strong>Error</strong>: The response is no longer valid: either is too old or has been used previously.”

    May I know what does it mean?
    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @enkoes,

    Thanks for contacting us.

    Could you please share the URL to the page on which you have ultimate member registration form so that we will take a look into this issue?

    Thread Starter enkoes

    (@enkoes)

    Thanks for your reply.

    Here is the URL link to the form. This is ultimate member registration form.

    Regards.

    Thread Starter enkoes

    (@enkoes)

    Many Thanks to your support teams. They found the reason being conflicting with reCAPTCHA plugin. I just need to disable reCAPTCHA in my registration form. By the way, there isn’t any need to use reCAPTCHA after I start using OTP to verify user registration.

    Regards.

    Hello @enkoes,

    Thanks for letting us know that the issue has been resolved with the help of our support team.

    As this issue has been resolved, I will be going ahead and marking this thread as resolved.

    Feel free to reach out to us again if you need any help.

    You can always drop a query through the plugin itself and we would be happy to help you.

Viewing 4 replies - 1 through 4 (of 4 total)
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