Error uploading new gallery

@karpin – Have you checked the file permissions for the gallery folder(s)? They should be inheriting their permissions from the /wp-content/ folder as equivalent to 0755 and 0644 respectively for folders and files.

Thanks!

– Cais.

yes i check and it’s ok

@karpin – Please try deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN Gallery plugin(s)?

If this fixes the problem it was likely one of the deactivated plugins causing the issue. Now, retrace your steps activating each plugin (one at a time) and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating the plugins as it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases, it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.

I disabled everything and I left only the next Gen Gallery plugin. It doesn’t upload the images and I can’t import them either.

@karpin – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

Thanks!

– Cais.

I have this exact problem too. Please reply if solution comes. Best wishes! M

Same problem. Permissions are ok, default WP image uploader works ok, but plugin’s uploader returns permission error.