Error upload module

  • Resolved zenoxable

    (@zenoxable)


    3 years, 3 months ago

    Hi there! I have an error trying to upload SCORM content to my WordPress page.
    When trying to upload a module, the progress bar fully loads and ends with an installation failed message. How can I fix this error?

    I appreciate your prompt reply

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CLUEVO

    (@cluevo)

    Hi zenoxable,

    does this error only concern uploads of scorm modules or do other module types work? A common issue is that the php zip archive extension is not activated. We rely on that to validate and unzip the scorm packages.

    Greetings,

    the CLUEVO team

    Thread Starter zenoxable

    (@zenoxable)

    Hello, the error occurs with any file, from SCORM modules to pdfs.

    Anyway where can I see if the zip file extension is activated?

    Plugin Author CLUEVO

    (@cluevo)

    If the upload fails on all module types we can probably rule out the missing extension, as only the scorm upload relies on that functionality.
    Would it be possible for you to provide us with a WordPress site report? If you are not comfortable sharing this here publicly you can always open a ticket via our ticket system at cluevo.happyfox.com/new

    Thread Starter zenoxable

    (@zenoxable)

    Okay, I’ll send you the report

Viewing 4 replies - 1 through 4 (of 4 total)
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