Error : Unfortunately, a server issue prevented delivery of your message

  • Resolved Agent8

    (@agent8)


    4 years, 9 months ago

    Hi,
    I’ve just upgraded WordPress and plugins and suddenly the enquiry form is producing a confirmation message error: Unfortunately, a server issue prevented delivery of your message.

    But the odd thing is that the notification emails are being delivered. It just gives the site visitor the impression an error occurred.

    I’ve tried ticking the disable nonce option. This doesn’t change the problem.

    Do you have any idea what is causing this. I’m using Let’s Encrypt SSL certificate with Really Simple SSL plugin.

    Thanks,
    Nick.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    Hey @agent8

    Thank you for contacting us.

    We would require your site URL, WP-admin credentials and FTP credentials to analyze the issue better and get it resolved for you immediately.

    Could you please raise a support ticket with all the details at https://wisdmlabs.com/product-support/ Our development team will get working on it right away ??

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hey @agent8

    We just wanted to follow up on our previous comment. Our support team did not receive an email from you regarding the issue

    If the issue is still occurring could you please raise a support ticket with the all details at https://wisdmlabs.com/product-support/ so that the development team can analyze the issue better and get it resolved for you.

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hey @agent8

    It has been 2 weeks and our support team has not received any email regarding this issue from you yet.

    We will be closing this ticket for now, However, if you need any assistance or face any issues please feel free to contact us at [email protected].

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error : Unfortunately, a server issue prevented delivery of your message’ is closed to new replies.